TEMENOS INFINITY
Infinity is an omnichannel Digital Banking Application Suite which enables banks and financial institutions to deliver seamless customer experience. The following are the key features of 202204. For a complete list of the new features, refer What's New PDF.
| Vertical | Feature | Description |
|---|---|---|
| Digital Banking | Trade Finance | Amendments capability for the Import LCs and the Drawings capability for the Export LCs implemented. |
| Digital Banking | Mortgage loan product | Introduced Mortgage Loan Product in Retail Origination app so that customers can apply for Mortgage Loan digitally without visiting the bank branch. |
| Digital Banking | Limit validations | Enhancements to Per Transaction, Daily, and Weekly limit validations for a Feature Action in Master Data Management in Spotlight. |
| Digital Banking | NextGen UI components | New NextGen UI components are introduced, and few are enhanced. |
| Digital Banking | Facility Overview is Product Overview | Renamed Facility Overview as Product Overview across Retail Lending applications including Mortgage Loans. |
| Digital Banking | SCA related items | In Spotlight, SCA related items implemented in Device Management and Spotlight is integrated with generic framework. |
| Digital Banking | Send Invite option for Related parties | Enabled Send Invite option for Related parties who are existing customers in SME Origination. |
| Digital Banking | Workspace to Assist Migration Enhancements | Enabled Global search on application number generated from Origination app. |
| Digital Banking | Enhancement in Queue Management | Automatic assignment of applications based on pre-configured DMN rule considering the count of applications in a user’s worklist and attributes in Assist app. |
| Digital Banking | Invite co-applicant feature | Introduced invite co-applicant feature in Retail Origination app. |
| Digital Banking | Introduction of Document Checklist | Introduction of Document Checklist in Facility Overview using DMN rules in SME Origination, where a bank user can click and check the required/mandatory documents for the Application. |
| Digital Banking | Post mortgage application submission | Provision available to receive and process Mortgage Applications in Infinity Assist. |
| Digital Banking | Document Checklist Enhancements | Document checklist enhancements done in Retail Origination app such as provision to edit information for uploaded documents and enhanced DMN rules to get Mortgage Product and Property specific additional documents in checklist. |
| Digital Banking | Integration with Transact | Parties created in Infinity is now created in Transact while an arrangement is created, availability Draw restrictions captured in Infinity is integrated with Transact and more. |
| Digital Banking | Integration with Formpipe | A Temenos Exchange partner for generation of system documents related to Retail, SME, and Corporate Origination journeys. Consequently, Receipt MS has been deprecated. |
| Microservices | Microservices | Enhancements to existing microservices. |
Infinity is an omnichannel Digital Banking Application Suite which enables banks and financial institutions to deliver seamless customer experience. The following are the key features of 202201. For a complete list of the new features, refer What's New PDF.
| Vertical | Feature | Description |
|---|---|---|
| Digital Banking | Import LCs | Enhanced to cover the Drawings capability for the Import LCs in Trade Finance Micro App. |
| Digital Banking | Components | Introduced NextGen UI - Native Mobile components. |
| Digital Banking | Mortgage journey | In Retail Origination, enhanced Income and Employment section and funding position in Origination and Assist applications. |
| Digital Banking | Micro Apps for Origination app | Micro Apps conversion for Origination application. |
| Digital Banking | Funding and Disbursement sections | Enhancements to Funding and Disbursement section. The Assist application supports capturing multiple payment types (Bank Transfer, SWIFT, and Cheque). |
| Digital Banking | Data migration to Origination Processing MS | Individual PAM services for data migration of origination to the Origination Processing MS. |
| Digital Banking | Enhancements in Retail Origination application | BSG and US-SaaS feedback and supporting update multiple address and narrative. |
| Digital Banking | Amendment/Modification journey | Changes in Onboarding flow, Entity/Facility/Request overviews to support Amendment/Modification journey. |
| Digital Banking | Modification of existing facilities | Application supports modification of existing facilities such as increase in amount and change of maturity date for corporate origination. |
| Digital Banking | Add address for non-verified party | Ability to Add Address for non-verified party in Entity Overview of Assist app for SME Origination journey. |
| Digital Banking | Enhancements in SME Origination application | Temporary Password mail/SMS to be sent on Save and leave and on timeout. |
| Digital Banking | Automated credit risk assessments | Automated credit risk assessments in SME Origination. |
| Digital Banking | Add/Edit/Delete Narratives | Ability to Add/Edit/Delete Narratives in Entity Overview for non-verified party in Assist app for SME Origination journey. |
| Digital Banking | Task workflow configuration | New task workflow configured for modifications journey (increase amount and change of maturity date) in Assist app for corporate origination. |
Infinity is an omnichannel Digital Banking Application Suite which enables banks and financial institutions to deliver seamless customer experience. The following are the key features of 202110. For a complete list of the new features, refer What's New PDF.
| Vertical | Feature | Description |
|---|---|---|
| Digital Banking | Introduction of Digital Banking Servicing Micro Apps | Digital Banking Servicing Micro Apps are applications with specific functionality which are fast and efficient than monolithic applications. While traditional monolithic apps contain a wide range of functionality including front-end and back-end operations, Micro Apps are simple, lightweight in nature with targeted functionality. Introduced 25+ Micro Apps in this release. |
| Digital Banking | Authentication Micro App | Users will see a session timeout warning pop-up message that the session is about to expire before the application logs out. This is applicable to web channel and mobile native. The user can then choose to either sign out or extend the session. |
| Digital Banking | Introduction of Queues | Introduced queue concept for Origination back office staff to handle applications more effectively. Different Queues can be defined based on various attributes and DMN rules. Out-of-the-box, different queues are defined at application and task levels, and journey wise (onboarding, product wise, region wise) band separate escalation queue is defined for tracking tasks pending overdue as per SLA for each task. |
| Digital Banking | Enhanced Task Capabilities | Release of claimed task and moving again to a queue so that any other user can claim and work on that task. When the task is released, queue assignment DMN Rules are triggered, and the task is assigned to the appropriate queue accordingly in the Assist application. |
| Digital Banking | Unified Transfer Micro App | The recurring payment feature is enhanced with an additional option, Until I Cancel under the How Long field for the user to set up recurring payment for indefinite period. User has the option to edit or cancel the recurring payment for indefinite period. |
| Digital Banking | Migration of Infinity Workspace Application to Infinity Assist | Infinity Assist becomes the single back office app for bank users to process onboarding and lending applications. Introduced stages for onboarding applications resulting in easy configuration of tasks (stage-wise), status management, and notification. Applications are assigned to queues based on configurable DMN rules. |
| Digital Banking | Priority Security Message | Additional enhancement is done in Spotlight on the Existing Secure Message module and enables the bank user to send a Secure Message on priority to a customer. The feature is available as a Banner for customers when they sign in to the Web channel and as a pop-up on the mobile native channel. |
| Digital Banking | Customer Actions | This feature enables to auto trigger or manually trigger actions to customer to submit additional information, where customer can resume application on Infinity Origination app/URL and can act on the pending actions initiated for the application. |
| Digital Banking | Offer Acceptance and Rejection Process | Redefined Offer Acceptance and Rejection Process is redefined where an Offer letter can be generated in online and offline modes. |
| Digital Banking | Enhanced Request and Task Dashboards | Enhanced dashboards for to view requests, tasks, queues, and view recently viewed requests (role based). View Recent Activities to display the movement of task status. |
| Digital Banking | Loan Schedule | Capability to capture loan schedule details for different facility types and interest types, and capability to upload repayment schedule document in Corporate Origination. |
| Digital Banking | Credit Packaging Stage | Introduction of new stage where all the third-party integrations required for processing the loan can be triggered under Credit Packaging stage in the origination application. |
| Digital Banking | View Documents | Capability to view the uploaded documents within the Corporate Origination application and download within view document screen. The document types that can be viewed are pdf, jpg, jpeg, png, and txt. |
| Digital Banking | Approval Matrix | Approval matrix can be set product and amount wise and can be configured by the bank. In case of decision engine output – Manual Review, the decision task is created based on the approval matrix for Retail and SME lending applications. |
| Digital Banking | Automated (STP) Process | Introduction of Automated (STP) Process (Straight-through Process) for all Retail and SME lending applications. |
| Digital Banking | Document Checklist | Capability to upload documents based on Document Checklist defined in DMN per product and introduction of separate section as Documents in the Origination app (in the previous release, document upload was done in Additional Question step). |
| Digital Banking | Retriggering of Third-party Integrations to Fetch Reports | Ability to Retrigger to get OFAC, blacklist, and bureau check report for each party. Ability to retrigger to get third-party reports during any stage starting from Prescreening until the Closing stage using adhoc task in the Retail and SME lending requests. |
| Digital Banking | Stages for Onboarding Journeys | The following stages are introduced Onboarding journeys: Submitted, Verification, Decision, Closing, and Complete. |
| Digital Banking | Automated Score Based Decision | Introduced Credit Score Cards which can be configured product/facility wise in DMN and introduced Decision Engine Rules which can be configured product/facility wise in DMN for lending journeys in the Assist application. |
Infinity is an omnichannel Digital Banking Application Suite which enables banks and financial institutions to deliver seamless customer experience. The following are the key features of 202108. For a complete list of the new features, refer What's New PDF.
| Vertical | Feature | Description |
|---|---|---|
| Digital Banking | Loan simulation and origination | Personal Loan Simulation/Personal Loan Origination for existing customers and new prospects. |
| Digital Banking | Integration with MCMS | Integration with Marketing Catalog Microservice (MCMS) for displaying the Product Groups, Products (within the group), Product features, Short description, and Benefits in SME Origination. |
| Digital Banking | Introduction of credit committee decision | Supporting decision which requires credit committee for single and multiple facilities. Credit committee creation and storage in LOS MS. |
| Digital Banking | Overdraft account creation | Overdraft Account Creation Origination for existing customers and new prospects |
| Digital Banking | Roles and Permissions | Creation of multiple roles in Spotlight and role based task assignment in Origination apps. |
| Digital Banking | Additional facility types | Supporting additional facility types in the Corporate Origination solution such as overdraft, mortgage loan, letter of credit and more. |
| Digital Banking | RTL and Arabic language support | Right to Left (RTL) and Arabic language supported in Infinity Origination app, Infinity Workspace, and Infinity Assist app. |
| Digital Banking | Application withdrawal capability | Capability to withdraw an ongoing application by an authorized user. The feature is linked with application stage and user permissions. |
| Digital Banking | Financial ratio results | Capability to add and compare all the financial ratio results of the entity in Corporate Origination application. |
| Digital Banking | Loan simulation and origination | Personal Loan Simulation/Personal Loan Origination for existing customers and new prospects. |
| Digital Banking | External services enhancement | Capability to add external services (third-party integrations) and storing the result in the LOS MS against each entity. |
| Digital Banking | SFDC Integration | SFDC Integration for Origination of Deposit, Account, and Lending applications in Infinity Origination app. |
| Digital Banking | Enhanced task overview screens and adhoc tasks | Removal of already existing checklist functionality, capability to add adhoc tasks available in the view all tasks section among other features. |
Infinity is an omnichannel Digital Banking Application Suite which enables banks and financial institutions to deliver seamless customer experience. The following are the key features of 202107. For a complete list of the new features, refer What's New PDF.
| Vertical | Feature | Description |
|---|---|---|
| Digital Banking | Service Request Dashboard | Service Request Dashboard displays the history of service requests submitted by users through Digital Banking along with the request status - Activate Card, Cheque Book Request, Update Phone Number, Add New Address and more. |
| Digital Banking | Signatory/Approver Groups based Approval Matrix | Customers can now choose from the two modes of Approval Matrix - User-Based or Signatory-Group based. Approval Matrix has been enhanced to support the usage of Signatory/Approver groups in setting rules for monetary and non-monetary feature actions. |
| Digital Banking | Spotlight features linked with Marketing Catalog MS | For Phase-1, developed the capability to link features and actions to a product definition stores in the Marketing Catalog Microservice within Spotlight. |
| Digital Banking | Bulk Payment Dashboard | User can filter the uploaded file based on date range (6 months, 3 months and Today) from upload status tab. Selection of Single or Multiple mode of processing based on user entitlement is possible. |
| Digital Banking | Integration with the Triple A Plus (TAP) system | In Wealth app, all features are integrated with the Triple A Plus (TAP) system. |
| Digital Banking | Components Architecture | Introduces a new architecture for building the components. The new architecture reduces the development effort, provides a centralized data formatting and validating framework, and makes the components easier to upgrade. |
| Digital Banking | Suspend User – User Management | SME/businesses will be able to remove access to Customer IDs for a user in scenarios where they want to restrict access to a user. The system will suspend the user (cannot sign in) if removed Customer IDs were the only Customer IDs the user could access. |
| Digital Banking | Employee Management in Spotlight | For Phase-1, removed the redirection to Keycloak screen when clicked on user. Retained the old screen to view the user list and edit under employee management → users. |
| Digital Banking | Manage Account Access – Third Parties | This enhancement is to add Consent Management feature as part of Settings and enabled PSD2 Account access settings in the responsive web channel across all three breakpoints (Mobile, Desktop, and Tablet). |
| Digital Banking | Approver and Requestor Dashboard to Support Signatory-Group Based Approvals | The approval history information contains Signatory Group information as well. The view pending approvals from users list displays the names of users in the Signatory Group from whom an approval is pending. |
| Digital Banking | Download Report option | For each transfer under Transfers tab in Manage Transactions screen, the Download Report option is displayed. |
| Digital Banking | Associate features and actions for the specific product | In Spotlight, under the banking products section for a specific product, the Spotlight administrator can associate features and actions for the specific product which eventually will be used to dictate the entitlements of the user in future releases. |
| Digital Banking | Display of Override messages | Display of Override messages – EU Transfer and Payment Flows: When a user inputs a transfer or payment in Infinity, it is validated in Transact. As part of this payment validation, Transact can generate one or more override messages. |
| Digital Banking | Transactions for positions | Displays the list of transactions performed for an instrument for the selected period in the Wealth application. |
| Digital Banking | Ability to Setup and Manage Signatory Groups | Signatory Groups are used to group users with same signatory power. Signatory Groups can be created for each level of hierarchy within an organization. For each customer, the business administrator can create multiple Signatory or Approver Groups and add users who have approval permissions to these groups. |
| Digital Banking | Components | Introduced the following components - P2P Activation & Deactivation Component on responsive web and mobile native channels, and Unified Transfer Flow on responsive web. |
| Digital Banking | Bulk Payment Dashboard | Option for selection of adding beneficiary to the template or file based on user entitlement. Amount format validation while capturing the individual payment record in bulk file. |
| Digital Banking | Features and actions capability in Spotlight | The Spotlight administrator can add or manage individual features and actions capability of a product. |
| Digital Banking | Instrument details per asset type | Displays the data points for an instrument depending on the asset class to which it belongs in the Wealth application. |
